Reference

Your Rights and Our Policy Terms

These terms set out how beting operates your account, what data we hold, how we handle disputes, and which legal framework governs access where local law permits.

Jurisdiction-Aware AccessAccount Data RightsDispute Resolution PathPolicy TransparencyIndia-Applicable Terms
beting Your Rights and Our Policy Terms
POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about your account terms, a data request, or a policy dispute, use any of the channels below.

Email Compliance Send your legal query or data access request to our compliance address.
Live Chat Open the chat widget and select the Legal or Account Policy topic.
Written Request For formal data deletion or account-closure requests, submit a written notice through the in-account…
ACCOUNT PROTECTION

How We Handle Data, Cookies and Security

Your account security and data privacy are managed through verifiable, auditable controls — not just policy text. Below are the six areas we actively maintain on your behalf.

Data Storage

Account data — name, contact details, transaction records — is stored on encrypted servers. We retain only what is required by applicable law and delete the rest when your account is closed upon request.

Cookie Policy

We use session cookies for login continuity and analytics cookies to understand which pages you visit most. You can manage cookie preferences from the footer link; disabling analytics cookies does not affect account function.

Account Security

Two-factor authentication is available for all accounts and strongly recommended. Login attempts from unrecognised devices trigger an email alert to your registered address so you can act quickly if access was not yours.

Data Retention

Transaction logs are kept for the period required by financial regulations applicable to your region. Once that period expires, records are purged from active systems and not retained in backup beyond 90 days.

Right to Access

You may request a full export of your personal data at any time through the compliance contact form. We supply the export in a machine-readable format within the timeline set by applicable data-protection rules.

Policy Update Alerts

When our terms or privacy policy change materially, we email registered account holders at least seven days before the change goes live. Continuing to use the account after that date constitutes acceptance of the revised terms.

Common Questions About Our Policy Terms

These answers address the legal questions our account holders ask most often — covering data rights, jurisdiction, verification, disputes and how policy changes are communicated.

Account access and eligibility depend on the laws of your place of residence. You may access the platform only where local law permits. Our terms are structured to reflect applicable regulations in supported regions, including India where permitted.

Yes. Submit a data access request through our compliance contact form with your account ID. We provide a full export in a machine-readable format within the period required by applicable data-protection rules in your jurisdiction.

Submit a written deletion request via the in-account support form and select Account Closure. We acknowledge within two working days. Data is removed from active systems on closure; backup purge follows within 90 days as per our retention schedule.

All disputes are first reviewed by our internal compliance team. Raise the issue through Live Chat or email with your transaction reference. If the internal review does not resolve the matter, we escalate to an independent arbitration body.

We send an email to your registered address at least seven days before any material change to our terms or privacy policy takes effect. The email includes a summary of what changed and a link to the full updated document.

We store only what is required to process and verify your transaction and to comply with financial regulations. Full UPI or PhonePe account credentials are never stored on our servers; payment tokenisation handles the link between your wallet and your beting account.

Verification confirms you are the account holder and meets anti-money-laundering obligations applicable in supported regions. You upload a government-issued ID once; our team reviews it within 24 hours and you receive an email confirmation when the check is complete.