Reference

Terms and Conditions That Govern Your Account

Every account on beting operates under these terms and conditions, which set out what you can expect from us and what we ask of you.

Account EligibilityJurisdiction Dependent AccessDispute ResolutionAccount Termination RightsGoverning Law
beting Terms and Conditions That Govern Your Account
REACH THE POLICY TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled in a way that does not match what is written…

Live Chat Available every day, around the clock. Describe your terms-related query and an agent will…
Email Support Write to our policy team at the support address shown in your account dashboard.
Help Centre Our help centre carries a searchable set of policy articles covering account eligibility, fund…
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

Your account data is protected using industry-standard encryption, and our retention and access practices are set out in full within these terms.

Data Retention

We keep account records for as long as required by applicable law in your region. Once the retention period ends, your personal data is deleted or anonymised. You may request confirmation of what we hold at any time by contacting support.

Cookie Handling

Our platform uses session and analytics cookies to keep your account state and improve performance. Our cookie schedule, including opt-out steps, is linked in the footer of every page and forms part of these terms.

Account Security

You are responsible for keeping your login credentials confidential. If you suspect unauthorised access, contact us immediately so we can suspend the account while we investigate and restore your correct access.

Requesting Account Changes

To update personal details, change your registered UPI or Paytm handle, or request account closure, write to us via the email channel in your account dashboard. We will process verified requests within five working days.

Dispute Escalation

If a first-line support response does not resolve your concern, you may escalate to our compliance team. Reference your original ticket number so the escalation is linked to the full conversation and evidence already submitted.

Governing Law

These terms are governed by the law applicable in the jurisdiction where your account is registered. Any unresolved dispute will be referred to a competent court in that jurisdiction, as identified in your account registration details.

Frequently Asked Questions on These Terms

The questions below cover the areas we hear about most when it comes to understanding your rights and our obligations under these terms and conditions. If your question is not here, reach us through live chat or email and we will answer in writing.

These terms apply to every account holder on beting. They govern your use of the platform, including how your account is managed, how transactions are processed, and how disputes are resolved where local law permits use of the platform.

We may update these terms when required by law or to reflect changes in our services. You will receive a notification through your registered account before any material change takes effect, giving you time to review before continuing to use the platform.

Contact our support team and cite the specific clause. We will provide a written explanation. If the issue cannot be resolved through support, you may escalate to our compliance team for a formal review of your concern.

Send a written request via the email channel listed in your account dashboard. We will confirm what data we hold, under which lawful basis, and the applicable retention period within five working days of verifying your identity.

Yes. All transactions processed via UPI, Paytm, or PhonePe are recorded and governed by these terms. You can view your transaction history inside your account wallet at any time; if a record appears incorrect, raise it with support immediately.

If we suspend or close your account under the conditions set out in these terms, we will notify you in writing with the reason. You have the right to request a review by contacting the compliance team within 30 days of the notification.

Email our support team from your registered address with a clear closure request. We will verify your identity, confirm any outstanding balance, process a final withdrawal to your registered UPI or Paytm account, and close the account within five working days.